Privacy

—Information Gathering
We collect personal information in two ways:
• Directly from you — when you register, place an order, subscribe to our newsletter, or contact us.
• Automatically — through cookies and analytics tools (like MailChimp, Squarespace and Google Analytics) that track how you interact with our site and emails.

This may include your name, email, shipping address, phone number, IP address, browser type, device ID, cart activity, viewed products, and payment details (note: we don't store full credit card numbers).
You may browse our site anonymously by choosing not to submit any personal information.

—Information Usage
We use your information to:
• Process and fulfill orders
• Send transactional and promotional communications
• Personalize your experience (e.g., product suggestions, cart reminders)
• Analyze and improve site performance and marketing effectiveness

We do not sell your personal information. Under California law, we may share it with trusted vendors for advertising or analytics purposes.

3. Email & Behavioral Tracking
We use tools like MailChimp to track interaction with our emails (opens, clicks) and websites (viewed pages, cart behavior). This helps us know what you would like to see from us.
If you've submitted your email, we may reconnect with you online using cookies or third-party platforms. To opt out, email hello@designsbyrobynlove.com

4. Cookies & Tracking Technologies
Cookies and similar technologies allow us to:
• Keep track of your shopping cart
• Remember preferences
• Analyze site usage
• Deliver relevant ads via platforms like Meta and Google

You may manage cookies via your browser settings or opt out using our cookie banner (for EU/UK visitors). Read our Cookie Policy for more info.

5. Security & Fraud Prevention
Our checkout page is protected by SSL to protect credit card information. Checkout pages are also Level 1 PCI compliant and use 128 bit SSL encryption. All other pages are protected with 2048-bit SSL encryption provided by Let's Encrypt. However, no system is 100% secure — please use strong passwords and safeguard your devices.

6. Third-Party Links
Our site may link to third-party sites and services that have their own privacy policies. We aren’t responsible for their practices. Please review their policies individually.

7. California Privacy Rights (CCPA/CPRA)
If you reside in California, you have the right to:
• Access the personal data we collect and how it's used
• Request deletion or correction
• Opt out of the sale or sharing of your personal information
• Exercise these rights without penalty

Categories of data we collect or share include identifiers, commercial information, internet activity, geolocation, and identity-enrichment data. We do not knowingly collect sensitive personal data.
To make a request, email hello@designsbyrobynlove.com. You may also assign an authorized agent with proper verification.

8. Do Not Sell or Share My Personal Information
Under California law, you may opt out of sharing your personal data. To do so, visit our Do Not Sell or Share My Info page or use the cookie banner.

10. Other Privacy Rights (Global Visitors)
If you're outside the U.S. (e.g., EU under GDPR), you may have rights to:
• Access, correct, delete, or port your personal data
• Object to certain processing activities
• Withdraw consent (if processing is based on consent)

To exercise any of these rights, contact hello@designsbyrobynlove.com.

11. Children’s Privacy
We do not knowingly collect information from children under 13. If we find such data, it will be deleted immediately.

12. Contact Us
Questions or concerns? Email hello@designsbyrobynlove.com.